What is the processing time?

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Orders are processed and shipped within 48-74 hrs after payment is confirmed. 

Orders placed on weekends or holidays will be processed the next business day. You should expect your order to be delivered within 3-7 business days.

 

What kind of packaging do you use? 

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We take great care to ensure your products arrive safely. Orders will be packed with eco-friendly materials.

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Where can you find your tracking information?

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Once your order ships, you'll receive a confirmation email with a tracking number. Use this to follow your package's journey. 

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What are the shipping restrictions?

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Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses. Some international locations may not be available for delivery due to restrictions.

 

What happens if my package is lost or damaged?

 

 If your package is lost or damaged during transit, please contact us at kathairo.llc@gmail.com with your order number within 3 days of the delivery date. 

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How much does shipping cost?

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Shipping will vary depending on the location and order size. 

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